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Chinese e-commerce giant Alibaba using machine learning to fight coronavirus with AI by WILLIAM SMITH April 03,2020   |  Source: Gigabit

Chinese ecommerce giant Alibaba has announced a breakthrough in natural language processing (NLP) through machine learning.

NLP is a key technology in the field of speech technologies such as machine translation and automatic speech recognition. The company’s DAMO academy, a global research program, has made a breakthrough in machine reading techniques with applications in the fight against coronavirus.

Alibaba not only topped the GLUE Benchmark rankings, a table measuring the performance of competing NLP models, despite competition from the likes of Google, Facebook and Microsoft, but beat ‘human baselines’, signifying that its model could even outperform a human at understanding language. Applications include sentiment analysis, textual entailment (i.e. understanding the correct chronology of sentences) and question-answering.

With the solution already deployed in technologies ranging from AI chatbots to search engines, it is now finding use in the analysis of healthcare records by centers for disease control in cities across China.

“We are excited to achieve a new breakthrough in driving research of the NLP development,” said Si Luo, head of NLP Research at Alibaba DAMO Academy. “Not only NLP as a core technology underpinning Alibaba’s various


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